Transform Your Space with Luxury Interior Design

Data Controller Information

ProLuxe Decor is committed to protecting your privacy and personal data in accordance with GDPR and applicable data protection laws.

Information We Collect

Personal Information:

• Name and contact details (email, phone, address)
• Project requirements and preferences
• Communication records

Technical Information:

• IP address and browser information
• Website usage data and analytics
• Cookie and tracking information

Legal Basis for Processing

• Consent: For marketing communications and optional services
• Contract: To provide interior design services
• Legitimate Interest: For business operations and website improvement

How We Use Your Information

• Provide interior design consultation and services
• Communicate about your project and our services
• Improve our website and service offerings
• Send marketing communications (with consent)
• Comply with legal obligations

Data Sharing and Third Parties

We may share your information with:

• Service providers and contractors working on your project
• Professional advisors and legal representatives
• Regulatory authorities when required by law

We never sell your personal information to third parties.

Your GDPR Rights

• Access: Request copies of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Limit processing of your data
• Portability: Transfer your data to another service
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Remove consent for processing at any time

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, typically:

• Active client data: Duration of project plus 7 years
• Marketing data: Until consent is withdrawn
• Website analytics: 26 months

International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Contact Information

For any privacy-related inquiries or to exercise your rights:

Email: [email protected]
Phone: +1 (212) 555-7891
Address: 456 Madison Avenue, Suite 1200, New York, NY 10022, USA

Changes to This Policy

We may update this privacy policy periodically. The latest version will always be available on our website with the effective date clearly indicated.

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using the ProLuxe Decor website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Services Description

ProLuxe Decor provides premium interior design consultation, space planning, furnishing selection, and related professional services for residential and commercial properties.

3. User Responsibilities

• Provide accurate and complete information
• Maintain confidentiality of account credentials
• Use our services for lawful purposes only
• Respect intellectual property rights

4. Service Terms and Conditions

Consultation Services:

• Initial consultations are subject to availability
• Project timelines are estimates and may vary
• Client approval required for all design decisions

Payment Terms:

• Consultation fees are due upon booking
• Project deposits required before work begins
• Final payment due upon project completion

5. Intellectual Property

All design concepts, plans, and materials created by ProLuxe Decor remain our intellectual property until full payment is received. Unauthorized use or reproduction is prohibited.

6. Limitation of Liability

ProLuxe Decor's liability is limited to the amount paid for our services. We are not responsible for indirect, consequential, or punitive damages.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Cancellation and Refunds

• Consultations may be cancelled up to 48 hours in advance
• Project cancellations subject to work completed
• Refund policies vary by service type

9. Dispute Resolution

Any disputes arising from these terms shall be resolved through binding arbitration in New York, NY, under the rules of the American Arbitration Association.

10. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on our website with the effective date.

11. Contact Information

For questions about these Terms of Service:
Email: [email protected]
Phone: +1 (212) 555-7891

Effective Date: December 2024

Digital Millennium Copyright Act (DMCA) Policy

ProLuxe Decor respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid takedown notices.

Copyright Infringement Notification

If you believe that content on our website infringes your copyright, please provide our DMCA agent with the following information:

Required Information:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location on our site
• Your contact information (address, phone number, email)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the notification is accurate and you are authorized to act on behalf of the copyright owner

DMCA Agent Contact Information

DMCA Agent: Legal Department
Company: ProLuxe Decor
Address: 456 Madison Avenue, Suite 1200, New York, NY 10022, USA
Email: [email protected]
Phone: +1 (212) 555-7891

Counter-Notification Process

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its previous location
• A statement under penalty of perjury that you believe the removal was a mistake
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

We will terminate the accounts of users who are found to be repeat infringers of copyright.

Fair Use Consideration

We consider fair use, public domain status, and other legal exceptions before processing takedown requests.

Response Timeline

We aim to respond to valid DMCA notices within 24-48 hours of receipt. Counter-notifications will be processed according to DMCA statutory timeframes.

False Claims

Making false claims in a DMCA notice may result in liability for damages, including attorney fees. Please ensure your claim is valid before submitting.

Last Updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyze website performance.

Types of Cookies We Use

Essential Cookies

• Purpose: Enable basic website functionality
• Examples: Session management, security, load balancing
• Duration: Session or up to 1 year
• Legal Basis: Necessary for service provision

Analytics Cookies

• Purpose: Help us understand website usage
• Examples: Google Analytics, visitor statistics
• Duration: Up to 2 years
• Legal Basis: Legitimate interest with opt-out option

Marketing Cookies

• Purpose: Personalize advertising and track campaigns
• Examples: Social media pixels, retargeting
• Duration: Up to 1 year
• Legal Basis: Consent required

Functional Cookies

• Purpose: Remember your preferences and settings
• Examples: Language settings, theme preferences
• Duration: Up to 1 year
• Legal Basis: Legitimate interest

Third-Party Cookies

We may use third-party services that set their own cookies:

• Google Analytics: Website traffic analysis
• Social Media Platforms: Social sharing functionality
• Marketing Platforms: Advertising and retargeting

Cookie Management

You can control cookies through:

• Browser Settings: Most browsers allow cookie management
• Cookie Consent Tool: Use our cookie banner to manage preferences
• Opt-out Tools: Third-party opt-out options where available

Browser Cookie Controls:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Cookies and Site Permissions

Impact of Disabling Cookies

Disabling cookies may affect website functionality:

• Some features may not work properly
• Personalization may be limited
• You may need to re-enter information
• Analytics and improvements may be hindered

Cookie Consent Management

We provide granular consent options:

• Accept All: Consent to all cookie categories
• Reject All: Only essential cookies will be used
• Customize: Choose specific cookie categories
• Withdraw Consent: Change your mind at any time

Updates to Cookie Policy

We may update this cookie policy periodically. Changes will be communicated through our website and cookie consent tools.

Contact Us

For cookie-related questions or to exercise your rights:
Email: [email protected]
Phone: +1 (212) 555-7891

Last Updated: December 2024